What To Expect With Your In-Home Shutter Consultation

Collins Jones

Before you decide ont what window covering to order, some companies, like Sunburst, send out a rep for an in-home consultation. By taking samples to you, we can present how different window treatments would work in your room. This conversation helps you understand your options and makes you feel great about your final choice.

But what actually goes on during an in-home consultation? And how will showing you different products at your home allow you to better choose the perfect window treatment? Even though every in-home consultation is personalized, there are a few constants that you should see.

Walking Through A Typical In-Home Shutters Consultation

People viewing window treatment samples.

Start by scheduling an appointment by contacting your local representative. If you already have a shutter or window treatment in mind, like our Polywood® plantation shutter, then we will make it a point to show you different options available for your preferred product. We will also show alternatives, so you can be sure that your choice matches your ideal.

When we arrive, we’ll sit down and talk about what you want in a window treatment. We’ll look at your lighting, privacy, and energy efficiency preferences, and we’ll discuss hard-to-reach or specialty-shaped windows. Your rep will also inquire about how the room is used and what aesthetic you are trying to accomplish. The final objective is to complety conceptulaize what your windows will ultimately look like with the window treatrments installed.

That may require going through different samples until we find the perfect window treatment for your needs. Most clients need to try out a few different product lines, like comparing Polywood with our real-wood Ovation® shutters or finding the best stain to match your color scheme. We’ll also show you all the options available for the treatment, like available colors, louver sizes, or hidden tilt-rods.

Once a decision is made, we’ll take the exact measurements of your windows. We generally measure the windows throughout the house—even if you only need to fit treatments for select rooms. We get multiple measurements because a lot of our clients want to be able to order future shutters or blinds quickly. Before we leave, we will walk you through a detailed, written quote, so there are no phantom numbers on your invoice.

Alt text: Sunburst Shutters van at customer's home. 

Signs Of A Subpar In-Home Shutter Consultation

While we are sure that Sunburst will perform compentent in-home consultation, there are some actions you should never experience from any window treatment company. It should go without saying, the quality of your consultation experience mirrors the quality of the product.

Primarily, your salesperson should treat your home with respect. They should show up on time, ready to present, and offer to cover their shoes with shoe booties. Your rep should always give you product and company pamphlets and pricing details.

In regards to pricing, you should be given a complete written quote. Don’t accept a vague guess, jotted down on a scrap piece of paper or the back of a business card. And don’t take a quote before they take any window measurements. You should always know how much the final bill will cost you. Be sure to to ask for references and online reviews.

Sunburst’s In-Home Consultation Is The First Step To The Perfect Window Treatment

At Sunburst, we strive to match our customers’ windows with a quality window treatment. Our reps are said to be courteous, professional, and knowledgeable. And we make sure to leave an intemized quote and product brochures. Just call at 214-301-5066 to schedule your in-home consultation.